Grading businesses since 2005.
BizGrader started in Rhode Island in 2005 with a simple observation: businesses had no honest way to know how they were really doing. Comment cards went straight to the trash, and the only feedback that traveled was the angriest kind. So we borrowed the most universally understood measurement system there is — the report card — and put it in customers' hands.
The idea was a pioneer of its time. Years before online review culture took over, BizGrader members were grading their restaurant visits, shop trips, and service calls A+ through F, anonymously, question by question. Businesses got something no star rating ever gave them: a category-by-category report card that said not just how they were doing, but what to fix.
Two decades and hundreds of thousands of graded visits later, the idea still holds — so in 2026 we rebuilt the whole platform from the ground up. Same grading scale, same anonymous surveys, same Rhode Island stubbornness about honesty. New everything else.
Our commitment
Grades can't be bought.
Every grade on BizGrader comes from a real customer survey, computed by one formula that applies to every business equally. No business can pay to raise a grade, remove a grade, or edit a response. Not one, not ever.
Advertising never changes rankings.
Businesses can pay for listings and VIP offers in our directory — that's how we keep the lights on. But paid placement never touches the math. A sponsor with a C is shown as a C.
Anonymity is the point.
Honest grades require safe graders. Responses are anonymous unless you choose to share your contact details to request a follow-up.