Your customers are already grading you. Start seeing the report card.
BizGrader turns every visit into a data point: anonymous grades, category-by-category scores, and alerts when something slips — so you fix problems before they become one-star reviews.
Anonymous customer grading
Customers grade every visit through a short survey — from a code on the receipt, a comment card, or an email invitation. Because it's anonymous, you get the honest version, not the polite one.
Low-grade alerts
Set a threshold and get an email the moment a visit grades below it. You hear about a bad experience while you can still do something about it — not in a review three weeks later.
A class-score report card
Grades break down by category — food, service, atmosphere, value, whatever you measure. Your dashboard shows an A− overall but a C+ in service, so you know exactly where to work.
Comment cards that get used
We print survey codes on cards and receipts that take two minutes to answer on a phone. Short surveys get answered; clipboards by the door don't.
A directory listing customers trust
Your business appears in the BizGrader directory with your description, contact details, and — when you choose to publish it — your customer grade. Public grades are earned, never bought.
Feedback requests, on your terms
Customers who want a response can volunteer their contact details with their grade. You follow up directly and turn a C visit into an A customer.
Compare us — we'll say the honest part out loud
Shopping around? Good. We wrote the comparisons ourselves, including what the big suites do better than we do. Run a restaurant? There's a whole page for you: BizGrader for restaurants.
Ready when you are
Setup is simple: build your survey, print your codes, and your report card starts filling in with the very first response. Every plan starts with 7 days of full access, free.