BizGrader
ABizGrader for restaurants

Every table is grading you. Only some of them post about it.

Restaurants are BizGrader's home vertical: 105,925 graded visits across 185 restaurants, from clam shacks to white tablecloth. Guests grade the visit anonymously — food, service, host stand, bar — and your kitchen sees the report card before the internet does.

The restaurant benchmark

105,925

graded restaurant visits, 2005–2018

185

restaurants graded on the platform

A

industry average — 95.54 across every graded response

From the 2005–2018 BizGrader dataset. Restaurants were the platform's largest vertical by a factor of thirty. See the full benchmark report for methodology and other industries.

Built for the dinner rush

  • QR table tents and receipt codes

    A code on the table tent or the bottom of the check opens a two-minute survey on the guest's phone. No app, no login — the guest grades the visit before the valet brings the car around.

  • Grades by station, not just by star

    Guests grade the categories restaurants actually staff: Host/Hostess, Waitstaff, Food, Bar, Manager. A 4.2-star month tells you nothing; an A− dining room with a C+ host stand tells you Friday's pre-shift topic.

  • Secret-shop surveys

    Run structured secret-shopper visits through the same survey engine your guests use, and compare the trained eye's scorecard against the everyday guest's — same categories, same scale.

  • Low-grade alerts before the review

    A bad table becomes a bad review in about 24 hours. Set an alert threshold and hear about the C− visit tonight — while a comped dessert or a manager's call can still fix it.

Restaurants that graded at scale

The numbers below are real lifetime figures from the BizGrader directory — earned one anonymous survey at a time, never bought.

Wright's Farm — the Rhode Island family-style chicken institution — collected more than twenty thousand graded visits and held a 98 average: an A+ sustained across thirteen years of service. Mews Tavern gathered more than eleven thousand grades of its own. That is what measuring every table, every night, actually looks like.

Put a report card on the pass

Set up your survey, drop the QR tents on the tables, and watch the grades come in service by service. Full access free for 7 days — from $29/mo after.

Start your free trial