BizGrader

Customer survey · code R241

Slocum Realty

Thank you for giving us the opportunity to serve you. Slocum Realty is committed to continuously improving the way we do business, and the way our agents provide client services. We need your input to accomplish this goal. Please take a minute to complete this questionnaire. We value your suggestions. Thank you. Bob DeGregorio, G.R.I Managing Associate

About two minutesCompletely anonymous
0 of 24 answeredAnswer what you like — every bit counts
Service

Were you able to speak with our Agent on this call?

Overall, how would rate the services provided by Slocum Realty in processing your transaction?

Considering your interaction with the Agents office, would you seek out the assistance from Slocum Realty for any of your future real estate needs?

Customer Service

When you called into our office, was the phone answered in an acceptable time frame?

Was the person who answered your call courteous?

Was the person who answered your call informative?

Agent

if not, did our Agent call you back in a timely manner?

Did our Agent spend time with you to learn about your real estate needs?

Did our Agent clearly explain all the steps necessary to obtain your desired results?

Did our Agent review all the various ways to obtain your results?

Was our Agent thorough in explaining all the costs associated with your transaction?

Did you find our Agent available and easy to reach?

Did you find our Agent to be knowledgeable about your type of transaction?

Did you find our Agent to be trustworthy and respectful?

Did our Agent treat your business in a professional manner?

Did our Agent make timely and useful suggestions for your real estate transaction needs?

Would you say our Agent worked hard on your behalf?

How much of the result of your transaction would you attribute to the work of the Agent?

Overall, how would you rate the performance of our Agent?

Would you seek out our Agent to assist you in your future real estate needs?

Informational

Who was the Agent you worked with?

How were you introduced to our Agent?

Please provide us with any supporting comments for your above answers, or provide us with your thoughts and opinions on how we can improve our business:In your own words

Are you aware that Slocum Realty is associated with Slocum Insurance and offers excellent rates on all types of insurance needs?

Anonymous · about two minutes, start to send