BizGrader

Customer survey · code calbany

Canteen - Albany

Thank you for giving us the opportunity to serve you. Next Generation Vending & Food Service, Inc. is committed to continuously improving the way we do business. Your input is a valuable ally in helping us accomplish this goal. Please take a minute to complete this questionnaire. We value your suggestions. Thank you, Next Generation Vending & Food Service, Inc.

About two minutesCompletely anonymous
0 of 25 answeredAnswer what you like — every bit counts
Vending Business Services (V)

How satisfied are YOU with the vending services provided by Next Generation?

Does our entire staff respond in a timely fashion to your vending service requests?

Please rate how your EMPLOYEES feel about the vending service they are receiving from Next Generation.

Sanitation & Cleanliness (V)

How would you rate the cleanliness for the vending machines and areas?

Vending Food & Product Quality (V)

Is Next Generation fulfilling our promise of filled and working vending machines?

How would you rate the vending food, product quality and product options that Next Generation provides?

How satisfied are you with the fresh and satisfying menu choices in your refrigerated food machine?

Vending Net Promoter Score (V)

Based on your VENDING SERVICE experience with us, would you freely recommend Next Generation to others?

Vending Management (V)

Do you find that our Vending Area Operations Manager/General Manager responds timely and effectively to your needs?

Does our Vending Account Manager respond timely and effectively to your needs?

NexGen Hourly Staff (V)

How would you rate the service you are receiving from Next Generation's employees?

Do you find our employees courteous and pleasant to deal with?

Do you find Next Generation's employees always well groomed and uniformed?

NexGen Management (V)

Overall, do you find communicating with Next Generation easy?

NexGen Customer Care (V)

Do you feel Next Generation values and appreciates your business?

Do you feel Next Generation has worked to continually improve the services we provide you?

Would you describe Next Generation as an 'innovative' company?

How do you feel about the way Next Generation is adapting to your needs?

Overall Assessment

Since Next Generation has been providing vending service to you, how have we performed?

NexGen Net Promoter Score (V)

Based on the overall experiences you have had with Next Generation, would you freely recommend us to others?

Membership

If you did not receive this survey via email, and you would like to receive future correspondences from Next Generation electronically, please provide us your email address here.

Informational

Please enter your Company name, street address, city, state, and zip code.

Please be specific about any concerns you might have and provide any thoughts or experiences you have had with our VENDING SERVICE that you would like to bring to our attention.In your own words

NEXT GENERATION OVERALL

It is our goal to be your long-term dining and vending service partner. Please tell us how can we improve our relationship with you?In your own words

Anonymous · about two minutes, start to send