BizGrader

Customer survey · code vip

Total Connections, LLC

Thank you for giving us the opportunity to serve you. Total Connections, LLC dba VIP Connections is committed to continuously providing tools to help improve customer service. We need your input to accomplish this goal. Please take a minute to complete this questionnaire. We value your suggestions. In Service to Provide Service, Bill Campbell

About two minutesCompletely anonymous
0 of 16 answeredAnswer what you like — every bit counts
Representatives

Do we meet your expectations by answering your phone calls professionally and courteously?

Do you find our representatives knowledgeable about your business while handling your phone calls?

Do we meet your expectations by delivering your messages accurately?

Do you feel the service provided by VIP Connections helps your business run more efficiently?

Do you feel VIP representatives follow correct procedures in handling your phone calls?

Are your messages delivered to you in a timely manner?

Company

How would you rate the overall performance of VIP and its representatives?

Do you feel VIP Connections has helped you resolve issues with your clients?

Has VIP Connections changed the way you do business for the better?

Marketing

Did you know that VIP Connections provides status reports of messages to see when they were retrieved?

Company

Are you confident in the service of VIP Connections to refer business associates?

If you are interested in receiving information from VIP Connections, please provide your email address:

Informational

What improvements could be made to VIP Connections and the services we offer?

If other, please specify:

VIP Connections is considering the following services, what additional services would you utilize? (Click all that apply)Pick as many as apply

Please provide us with any suggestions or comments:In your own words

Anonymous · about two minutes, start to send